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Emergency Plumber

Burst pipes, flooding, severe leaks and urgent plumbing faults. Fast dispatch across Prime Flow service areas.

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PIRB Registered Professional Team 24/7 Emergency Line Residential & Commercial
Prime Flow Plumbing - Emergency Plumbing
Professional Service

Emergency Plumber by Prime Flow

Urgent leaks, burst pipes, flooding, sewage backups and plumbing failures need quick action. Prime Flow’s emergency line is available 24/7 across its Johannesburg, Pretoria and Centurion coverage areas.

What we help with

Burst pipes and active leaks
Overflowing drains and sewage backups
Burst or leaking geysers
Failed isolation valves and urgent water shut-off

Before the plumber arrives

  • Turn off the nearest safe isolation valve or main supply if possible.
  • Keep people away from electrical points affected by water.
  • Call Prime Flow and describe where the water is coming from.

More Prime Flow services

Geyser Repairs & InstallationHot WaterBlocked Drains & SewerDrain ClearingBurst Pipe RepairUrgent RepairLeak DetectionNon-InvasiveBathroom RenovationsUpgrade Work

Need emergency plumbing?

Call or WhatsApp Prime Flow and include your suburb so the job can be routed correctly.

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Worth Knowing

What counts as an emergency, and what to do first

Not every plumbing fault needs a call at 2am, and being honest about that saves you money. Active flooding, a burst geyser coming through a ceiling, sewage backing up into the house, or water anywhere near electrics — those are emergencies. A dripping tap or a slow drain is a booking, and it will cost less as one.

What helps most before anyone arrives is isolating the water and being able to describe what you can see. The suburb, what is happening, and a photo on WhatsApp gets you a more useful answer than a long description over a bad line.

Treat as urgent

  • Water flooding and not stopping
  • Sewage backing up inside the property
  • A geyser leaking into a ceiling
  • Any water near a distribution board or electrics
  • No water at all to an occupied property

Before the plumber arrives

  • Close the main stopcock if water is escaping
  • Switch off the geyser at the board if it is the source
  • Keep clear of any area where water is near electrics
  • Move what you can out of the wet area
  • Photograph the damage now — you may need it for a claim

Find your main stopcock before you need it. Most people go looking for the first time while water is running, which is the worst moment to discover it is behind a locked gate or under a paving slab.

Common questions

Do you charge more at night or on weekends?

There is no call-out fee at any hour — the visit and the assessment are free. The work itself is quoted before it starts, so you know the figure before agreeing to anything, whatever the time.

What should I do while I wait?

Close the main stopcock, kill power to the geyser if that is the source, stay away from water near electrics, and take photographs. The photographs matter more than people expect if a claim follows.

Is a blocked toilet an emergency?

If it is the only toilet in the property, or if waste is backing up into the house, yes. If there is another bathroom, booking it costs less and loses you nothing.

Google Reviews

What Prime Flow customers say

Real reviews from Prime Flow's Google Business Profile, shown exactly as written.

G4.9★★★★★26 Google reviewsRead them on Google
★★★★★

“Great service! Quick response and honestly going the extra mile! Not to mention affordable.”

W
Werner Barnard2 weeks ago · Google review
★★★★★

“Extreme professional service. My issue was resolved very quick.”

D
Dikeledi Mokgoko2 weeks ago · Google review
★★★★★

“Prosper and his team were incredibly professional, did their job diligently and resolved the issue expeditiously. I would recommend them to anyone and will definitely use them again should the need arises”

S
Sibusiso Xaba1 month ago · Google review